Check Your Comcast Data Usage

As a result, one of the new blights of our Internet life is the process of keeping track of our monthly data usage. Here’s how to do it with Comcast. (Note, Comcast has a complex site and there are lots of different ways to do things. I’ve picked a simple approach for beginners.)

1. First, if you’re a Comcast customer but don’t already have an online management account, you’ll need to do that first. Otherwise proceed to step #2. Perhaps the easiest, but not only, way to create an online access account is to go directly to Comcast.com.

http://www.comcast.com/default.cspx

On the right side, in blue, click on “Manage Your Account.”

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On the left side of the next page is a sign up link. Have your latest bill handy. When that’s done, you’ll have a userid and password.

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2. To check your data usage, here’s a very direct and simple link to Comcast’s Customer Central. Click on “Sign in.”

https://customer.comcast.com/Public/Home.aspx

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Customer Central Login

That takes you another short login page. After you sign in, you’ll see a page titled: “My Account Summary.”

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“My Account Summary”

Look for the tab at the top: “Users and Settings”. Click it.

3. Then you’ll see a page that allows you to manage your Account. On the upper right is a progress bar that shows your usage for the month so far.

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“Manage My User Accounts”

If you want to get even more detail, click on the link under the progress bar named “View details.” At this point you’ll see a bar chart showing the last three month’s usage.

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When you’re done, at the far upper right of the page, next to the date-time stamp, is the Sign Out link.

Comcast says that 99 percent of their customers use significantly less than the 250 GB limit. But if you’ve been doing a lot of TV streaming, you may want to start monitoring to see how you’re doing. Even though I live on the Internet, and my wife does a lot of Netflix viewing on her iPad, we’re not anywhere near the limit. YMMV.

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