Instead of a response from Mr. Jobs, she received a form letter from Appleis law department informing her that the company does not accept unsolicited ideas, and also told her not to send any more suggestions. Appleis Web site explains the company policy, and also offers a Web page with links to feedback forms.
Sheais mom commented “We were stunned, we just were stunned, is the best word to say. It just wasnit the appropriate type letter to send to a third grader who had the initiative to write to them.”