Losing Ian Rogers Sucks for Apple and the Music Industry

Apple Music's boss leaves in surprise move Apple confirmed Mr. Rogers is leaving the company, but isn't offering up any details, according to the Financial Times. Unnamed sources said that instead of moving to another company in the music industry, he left for a company in an unrelated market. The resignation came as a surprise…

Windows 10 Users Will Be Able to Watch Apple's September 9 Event

Good news from Apple's invitation. The key here is a technology issue. Apple has been using an Internet technology called HTTP live streaming or HLS. The Apple devices listed above support that, but Windows and IE never have. In Windows 10, Microsoft added HLS support to its Edge browser, and so that's why Apple's invitation…

Amazon's Failed Fire Phone Was Too Creepy for Customers

In August of 2014, I reviewed, in healthy detail, the Amazon Fire Phone. Even though it was missing some key features, like Google Maps and hardware encryption, I found it to be a solid smartphone with good looks and a good looking GUI. What quickly doomed the Fire Phone was the creepy factor of a…

Amazon Hangs Up on Fire Phone

Amazon's Fire Phone lost its connection. Forever. Dozens of engineers have been laid off from Amazon's Lab126 center where the Fire Phone and other devices including the Kindle ebook reader were developed, according to the Wall Street Journal. Amazon jumped into the smartphone market in June 2014 with the Fire Phone. The phone shipped with…

Why the Older, Slower 3G Network is Sometimes Better Than 4G

Mac Geek Gab listener Andrew illustrated this advice with an example: while recently attending a busy sporting event, Andrew and others had difficultly accessing online services like Facebook and Twitter. Andrew's iPhone was successfully connected to his mobile carrier's 4G network with plenty of “dots” of signal strength, but the process of uploading or downloading…

Swatch: We Stole 'One More Thing' from Columbo, not Apple

There's just one more thing, according to Columbo Apple co-founder Steve Jobs occasionally said “one more thing” before unveiling surprise product announcements at media events, and it turned into a catch phrase people expected to hear at every Apple event. Current CEO Tim Cook has used the line, too, when announcing new products. The Columbo…

Spotify Just Learned the Hard Way About Customer Trust

Spotify took it on the chin for privacy changes it didn't explain ahead of time Here's what Spotify wants to get at on your smartphone: Information stored on your mobile device. That can include contacts, photos, and media files. Location and sensor information such as GPS, Bluetooth, motion tracking. That sounds pretty ominous, like Spotify…

Apple Appears to Be Asleep at the Wheel

In several notable cases, Apple appears asleep at the wheel. Image credit: Shutterstock. Apple's executive team of senior vice presidents calls all the shots. While there may be many distinguished and capable (ordinary) vice presidents, sometimes a few get into trouble by believing they have more authority than they really do. The VP job is…

How Big is a 12 Megapixel Photo?

Your next iPhone could have a 12 megapixel camera. Is that a big deal? What's a Megapixel? A megapixel is a million pixels, and each pixel makes up a single point in your photographs. That means an 8 megapixel camera, like the one used in the iPhone 6 and iPhone 6 Plus captures images with…

HTC Smartphone Exposes User Fingerprints to Hackers

HTC system flaw left user fingerprints open to hackers Researchers from FireEye Labs discovered the vulnerability (PDF) in HTC's One Max smartphone. “One example is HTC One Max—the fingerprint is saved as /data/dbgraw.bmp with 0666 permission (world-readable). Any unprivileged processes or apps can steal user's fingerprints by reading this file,” they said. They went on…

Verizon's New Phone Plans Prove Sometimes You Follow the Little Guy

Verizon ditches old-school contracts and subsidized iPhone deals The little guy in this case is T-Mobile, the third largest U.S. cell service provider well behind Verizon and AT&T. T-Mobile started shaking up the smartphone market by offering no contract deals for its customers, along with monthly payment plans for new phones instead of the traditional…

Think MacKeeper Screwed You? There's a Settlement for That

ZeoBIT agrees to $2M settlement in MacKeeper lawsuit MacKeeper is billed as a utility for keeping your Mac running in tip-top shape, although enough people felt ZeoBIT overstated the its claims enough to warrant a lawsuit. The company ultimately agreed to the $2 million settlement, but won't have to admit to any wrongdoing. A third…

How Apple Leaves Money on the Table and Still Flourishes

A question then arises. When Apple made this design and business decision, was it because Apple's executive team, led by Steve Jobs back then, believed in the importance of the customer experience or because Apple was trying to maximize revenue? After all, previous experience with the Macintosh showed that a closed system would probably suffer…

How to Buy Stuff on Apple's Redesigned Website

Where did the Online Apple Store go? In a word, away. Apple created a unified website where researching and buying products doesn't require jumping between the main site and a subdomain where the shopping part actually happens. Assuming Apple did a good job with the redesign, looking for and buying new iPhones, Macs, and other…

When Google Did Evil

It might be a chance meeting between two people, like when Steve Jobs met Steve Wozniak, or a decision, like when Larry Page and Sergey Brin realized they needed “adult supervision” in the form of Eric Schmidt, or an infinite array of other situations that can define or redefine someone's life or the direction of…

Siri Wants to Transcribe Your Voicemails

iOS 10 may turn your voicemails into text Insider sources speaking with Business Insider said Apple is already testing iCould Voicemail internally, and if it works as the company hopes, will launch next year most likely as a part of iOS 10. Voicemail transcription isn't a new idea, and compared to Google, this is another…

Rachio Iro - The Smart Sprinkler Controller

Yup, time to turn on the sprinklers (unless you're in drought-stricken California, of course). We head outside to tackle that task which we dread doing every year – setting the schedule on our sprinkler controllers (because for some reason, we have to do it every year). As we fiddle with the knobs and buttons of…

Your Fitness Tracker May be Wrong, but that Doesn't Make it Bad

Nike FuelBand settlement value is in education, not money. In the Nike case, consumers complained about inaccurate fitness tracking data such as calorie counts were wrong, and that the FuelBand was marketed and sold as if the information it logged was correct. They sued Nike and Apple because both companies were marketing the device. Apple…

Senator Franken thinks Apple is a Streaming Music Bully

Sen. Franken thinks Apple has an unfair advantage in streaming music In his letter to the FTC, Senator Franken said, I am writing to encourage you to examine Apple's current dealing with app developers to determine whether the company is engaging in anticompetitive behavior in the music streaming market. As the digital music industry continues…

Second Largest Mobile Platform Overtakes Wintel Unit Sales

Symbolic: iOS unit sales are now matching Windows PCs. pic.twitter.com/4qsNg3ntYW — Benedict Evans (@BenedictEvans) July 22, 2015 TMO is an Apple-centric publication, and you may be wondering why the lede isn't that iOS overtook Wintel. It is, after all, kind of a delicious moment of comeuppance. The great Wintel hegemony, the arch enemy of Mac…