Customers? No. Fans? You Betcha

If that’s the case, then the real secret is not sales. It’s solving a problem. The Gateway people could’t begin to handle the intricacies of Windows, all they wanted was your credit card for the hardware. In the Apple stores, as we know, the focus is on answers. And occasional maintenance. And everything that’s on…

olloclip 3-in-One Photo Lens Is Terrific

The olloclip 3-in-One Photo Lens certainly caught the eye of Mac Observer staff at Macworld | iWorld 2012. Ted Landau mentioned it in his overview of the show.  Jeff Gamet is going to cover it from the point of view of pixels and all that technical stuff. Me, I just want to talk about how fun…

Garmin’s GTU 10 Locator is Impressive

I participated in a live demo of the Garmin GTU 10 at Macworld | iWorld, and the very first thing that came to my mind was an incident concerning a young man out riding his bicycle when he was hit by a car in a hit and run accident. He was thrown off the road…

Apple Posts Recording of Tim Cook-Goldman Sachs Interview

The audio quality of the recording is quite low, but it’s well worth listening to if you want some insight on Apple’s new CEO. If you can’t listen, however, Philip Elmer-DeWitt and the team at Forbes put together a written transcript of the event. You’ll miss what we considered some of the emotional nuances (and…

Apple Asks Bankruptcy Judge For Permission to Sue Kodak

According to Bloomberg, Apple says that during the early 1990s, it was involved in the development of a digital camera with Kodak, and that Kodak patented the resulting technology. Kodak has denied that and is currently suing Apple and Research in Motion over its image preview patent. That case, filed in January 2010, is still…

Android’s App Development Enthusiasm Falling Behind OS Market Share

Bloomberg Businessweek reported on the data gathered by Flurry, a company dealing in mobile application development, analytics and advertising. That data indicated that developers made approximately one new Android app for every three iOS apps during January.That’s down from last year, when there were two Android apps created for every three iOS apps. And while this data…

Tim Cook: We Have More Cash Than We Need to Run Apple

The comments came when Goldman Sachs analyst Bill Shope asked Mr. Cook about its cash holdings, which stood at more than US$97 billion at the end of the December quarter. He said that Apple had been sparing in its use of that money and noted that there has been a lot of talk about an…

Peter Misek: Apple Will Initiate Dividend in 2012

Mr. Misek argued that Apple has three main uses to which it can and will put its cash hoard to use. He said that Apple would continue to be “very aggressive” in capital spending, which includes expanding its retail presence, buying factory equipment (which Apple does with some of its OEM partners), and expanding its…

Apple Tops Harris Reputation Poll with Record Score

That score put Apple well ahead of number two Google’s score of 82.82—Google was number one in last year’s poll, and Harris Interactive stressed that Google’s score was still quite respectable. That serves to emphasize just how well Apple did in this year’s poll, as shown in the chart below. “Customer inclination towards strong leadership…

Steve Jobs Given Trustees Award at the Grammys

Eddy Cue, Apple’s senior vice-president of Internet Software and Services, accepted the award on Mr. Jobs’ behalf, according to Jason O’Grady at ZDNet.Image courtesy of ZDNetIn a tribute to Mr. Jobs published on the Grammy Awards web site, cellist Yo-Yo Ma wrote: “Before I met Steve, I first had to say no to him.” He…

The Hidden Gotchas of Browser Security

My first education came from Glenn Fleishman back in 2011: “Keep your Mac safe from Web security flaws.” That’s been a starter kit for me. It’s tough, scary, but fundamental to your Internet life. As a result of my research, I’ve found that Firefox checks the OSCP database automatically while Safari, with no help from…

Report: Apple Talking to Canadian Carriers About iTV

The report leaned on the name “iTV,” which was recently put forward by a Wall Street analyst as the name Apple would go with when it introduces the product later in 2012. Apple currently markets a settop box under the name Apple TV. Two sets of sources were intimated by the report. The first set…

Apple & Sam’s Club Discussing Expanded Retail Presence

At the heart of the report is the idea that Apple wants to expand its existing store-within-a-store program beyond the two major retailers Apple is already working with, Best Buy and Target. According to the site’s sources, Sam’s Club is merely one such retailer that Apple is talking to, but it’s the one with a…

Simpler Apple Apps Shouldn’t be Simple-minded

Some of Apple’s new OS X apps are exhibiting an interesting tendency. Instead of a brilliant user interface to deal with technical complexity, there is the removal of functionality. However, simpler isn’t always better. In times past, we were all amazed how Apple would take complex computer technologies on our Macs, distill them down to…

Apple Moves to Block New Zealand “driPhone” Trademark

driPhone’s Self-Titled Case In filing its opposition to the trademark, Apple argued that, “the applicant’s trademark, or an essential element of it, is identical or similar to a trademark that is well-known in New Zealand [iPhone].” According to Stuff.co.nz, Apple has asked Mr. Crowther to change the name of his product to dryPhone in order…

Apparent’s Doxie Go Scanner Is Worth The Price

Apparent’s new version of the Doxie scanner, the Doxie Go is not only portable, it does things that my big scanner can’t do. Doxie Go scannerFirst the stats. The MSRP is US$199.00. It will scan black and white or  full color pages at up to 600 dpi, in 8 seconds. The battery, which charges via…

MacOS KenDensed: Patent Wars & Microsoft, Buyer of iPads

Apple & HTC: Making it Real The patent infringement case between Apple and HTC is like the Whole Foods parking lot: it’s gettin’ real. AppleInsider has patent-tracker Florian Mueller poking at the issue. Among the many patents over which Apple has sued the Taiwanese phonemaker is one referred to as the ‘263 patent, which covers…

If Only Selling High Tech Were Easy

And the Galaxy Tab does have some nice features that are generally overlooked. Judge for yourself. To add more heat, there’s a rumor that Barnes & Noble is coming out with yet another new version of its Nook tablet. As I’ve said before, competitors are going to keep driving a truck through Apple’s open barn…

Apple Clarifies iBooks Author EULA, Excludes Claim on Content

iBooks Author is Apple’s new ebook authoring software that was announced on January 19th. Free software, iBooks Author allows people to create books (with an initial focus on textbooks) for Apple’s new iBooks 2, which was announced at the same time. iBooks 2 is based on the ePub 3 format, but Apple used the classic…

Germany Overturns Injunction, Apple Resumes iPhone Sales

Apple overturns injunction blocking iPhone and iPad salesApple told SlashGear that it appealed the injunction “because Motorola repeatedly refuses to license this patent to Apple on reasonable terms, despite having declared it an industry standard patent seven years ago.”The patent in question relates to 3G/UTMS technology and has been deemed critical to the industry.Motorola won…