Apple Launches Multi-Touch Repair Program for iPhone 6 Plus

Apple has launched a repair program for iPhone 6 Plus devices that suffer a flickering display or Multi-Touch issues. The program’s description specifies devices that experience these troubles “after being dropped multiple times on a hard surface and then incurring further stress on the device.”

“If your iPhone 6 Plus is exhibiting the symptoms noted above, is in working order, and the screen is not cracked or broken, Apple will repair your device for a service price of $149,” Apple said.

In other words, Apple is still charging, but it’s likely to be less than it would have otherwise have been. Furthermore, the company said it would reach out to customers who may have already paid more through Apple or an Apple Authorized Service Provider “to arrange reimbursement.” That refers to the difference between what they paid and the new program’s price tag.

Where to Start

There are three ways to take advantage of the program:

• Apple Authorized Service Provider
• Apple Retail Store
• Apple Technical Support

Note that the last two links are the same starting point.

Long Standing Issue

There have long been complaints about this issue, but this is the first time Apple has publicly acknowledged it. The specific wording for the program should be noted, as the company is clearly trying to maintain a tight grip over what is covered.

Nonetheless, it’s always good for device owners when Apple opens up a repair program.