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Charlotte Henry

Charlotte is a media junkie, covering how Apple is not just a revolutionary tech firm, but a revolutionary media firm for TMO. She is based in London, and writes and broadcasts for various outlets.

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Articles by Charlotte Henry

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TV's Role in Apple's Services Strategy

Charlotte Henry ·

The announcement yesterday that Samsung TVs will get a new iTunes Movies and TV Shows apps is a big deal. As is the news that Samsung, VIZIO, Sony, and LG are going to integrate AirPlay 2 into their TV offerings. I made that case on TMO Daily Observations on Monday. Pete Kafka at Re/Code has a really incisive piece of analysis looking at the fallout of the Samsung announcement. He lays out how Apple is moving into becoming a services company, or at least how it is making its services business more important, and how TV is part of this strategy.

The obvious and accurate takeaway is that Apple has conceded that Apple TV, the device that was supposed to help it own the living room, isn’t succeeding — it trails Roku, Google and Amazon in streaming market share — and that Apple needs to be on more devices if it is going to sell more services — which is its plan to combat slumping iPhone sales.

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SoftBank Cuts Back Planned Investment in WeWork

Charlotte Henry ·

Japanese bank SoftBank reportedly scaled back its plans to invest in WeWork – the international co-working spaces beloved of tech-startups. The decision followed the recent hit to tech stocks, according to an exclusive in the Financial Times. SoftBank had originally discussed investing $16 billion into WeWork. That number is now thought to be $2 billion and SoftBank’s Vision Fund will not be involved in the deal.

The funding could be announced as soon as this week, according to one of the people, who added that the deal had not yet been agreed and could still fall apart. The scaling back of the planned $16bn investment, which would have been the largest ever in a tech start-up, underlines the rapid shift in investor enthusiasm for technology shares that is now spilling into even the best-known privately held groups.

 

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Salesforce’s Marc Benioff Talks Time Off and Time Magazine

Charlotte Henry ·

Salesforce boss Marc Benioff is one of tech’s most compelling and surprising characters and has been for a long time. This summer, he made a decision that caught most people unawares – he named a co-CEO. A CNBC interview with Mr. Benioff reveals how time off this summer made he decide to focus only on the things he loves and touches on his purchase of Time Magazine.

Weeks at work are filled with dinners, parties, events and business council meetings exclusively for CEOs, meaning that if anyone from Salesforce is to attend, it has to be him. Meanwhile, he’s trying to run a 30,000-person company, build Salesforce towers across the globe, bolster his philanthropy, invest in start-ups, mentor other business leaders and become a louder voice on a number of social and political issues. “So I made a very good decision — to have two CEOs,” Benioff said with a laugh, during a recent interview at his home in San Francisco. “Then it’s a divide and conquer strategy.” Following his time off the grid, Benioff flew to Hawaii refreshed and resolved to focus only on the things in life he enjoys.

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Apple's International Privacy Trade-Offs

Charlotte Henry ·

LONDON – Apple has for a long time proudly flaunted its pro-privacy values. It, quite fairly, highlights how its products are aligned with these values, especially when compared to its competitors.  However, this is coming under increasing strain. According to a Techcrunch report, European customers, in particular, are beginning to question whether Apple is still putting its money where its mouth is when it comes to privacy. Deals with Google and its ongoing presence in China, are leaving Apple walking something of a tightrope.

Far from Apple’s troubles in emerging markets and China, the company is attracting the ire of what should really be a core supporter demographic naturally aligned with the pro-privacy stance CEO Tim Cook has made into his public soapbox in recent years — but which is instead crying foul over perceived hypocrisy. The problem for this subset of otherwise loyal European iPhone users is that Apple isn’t offering enough privacy.

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It is Still Down to Humans to Fight Fake News

Charlotte Henry ·

2019 is undoubtedly going to be a big year in AI. The discussion over fake news will continue too. Sean Gourley, CEO of machine intelligence company Primer, wrote in Wired that while progress in AI is being made, at the moment humans, not algorithms, need to lead the fight against fake news. I know from my own research into fake news how important a role bots play in the spread of disinformation. Unfortunately, the technology is not yet discerning enough to be relied upon to separate fact from fiction. AI has not been able to fight back. It may be able to one day, but until then, it is down to us humans.

One of the reasons that computational propaganda has been so successful is that the naïve, popularity-based filtering systems employed by today’s leading social networks have proven to be fragile and susceptible to targeted fake information attacks.To solve this problem, we will need to design algorithms that amplify our intelligence when we’re interacting together in large groups. The good news is that the latest research into such systems looks promising.

 

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Amazon Go Stores Could be Worth Over $4 Billion by 2021

Charlotte Henry ·

Amazon Go could be a multi-billion dollar business for the retail giant, according to new figures reported by Re/Code. Analysts at RBC Capital Markets concluded that Amazon Go stores could earn 50% more than conventional stores. They found that the average store generates an estimated $1.5 million in revenue annually.  Amazon plans to open up to 3,000 stores over the next two years, meaning the business could be worth around $4.5 billion by 2021. However, each store requires a $1 million investment in hardware before it opens.

Amazon’s new cashless, cashierless stores — which allow customers to just grab items off shelves and automatically get charged upon exiting, thanks to a bevy of sensors and cameras — bring in about 50 percent more revenue on average than typical convenience stores, according to new estimates from RBC Capital Markets analysts.

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Apple is Better Placed than Most to Ride Out a Tech Downturn

Charlotte Henry ·

Despite the events of this week, in which Apple offered a revenue warning and saw its share price take a hit, the company is better placed than most other tech firms to ride out an economic storm. That’s the view of Tim Culpan, who ran the numbers for Bloomberg News. While we’ve heard warnings about the tech bubble bursting for years now, the piece certainly helps give some useful context to recent events.

When I first ran the numbers on a selection of nine companies — a mix of branded electronics, product assemblers and chipmakers — I concluded that the decade-long tech party looked headed for a nasty hangover. I’ve now added September-quarter figures to the same analysis, which includes inventory levels, turnover and cash conversion cycles. The situation is even uglier than four months ago. Apple’s warning this week that it won’t meet revenue guidance proves the initial concerns to be true, but it’s only a small part of the industry’s woes.

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First Images of Galaxy S10 Posted Online

Charlotte Henry ·

The first images of the Galaxy S10 have appeared online, just under two months before Samsung’s likely announcement of the phone. The images were posted by known gadget leaker and VentureBeat reporter Evan Blass on Twitter, and reported on The Verge. The Galaxy S10 looks to have thin bezels around all the edges, a camera cutout on the top right-hand corner, and a hint of chin towards the bottom.

The photo shows a phone with a nearly full-screen design that’s disrupted only by a camera cutout in the top-right corner and thin bezels around each edge. There’s just the slightest additional thickness for a chin on the bottom. Blass indicates that this will be the standard version of the Galaxy S10. A cheaper model is also expected along with a larger Plus model and a 5G model. Samsung typically announces its Galaxy S phones at the end of February.

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Hackers Hijacked Chromecasts and Told Users to Follow PewDePie

Charlotte Henry ·

Hackers warned thousands of Chromecast users of a security flaw…by hijacking their devices. They were the latest people to work out how to force the Chromecast to play any YouTube video they want. For good measure, the hackers, who go by the names Hacker Giraffe and J3ws3r, encouraged users to subscribe to controversial YouTube personality PewDePie’s channel. Techcrunch spoke to researchers concerned that the vulnerability could leave exposed devices vulnerable to more damaging attacks.

The bug, dubbed CastHack, exploits a weakness in both Chromecast and the router it connects to. Some home routers have enabled Universal Plug and Play (UPnP), a networking standard that can be exploited in many ways. UPnP forwards ports from the internal network to the internet, making Chromecasts and other devices viewable and accessible from anywhere on the internet.

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New Ring and August Smart Home Products Could be Set for CES 2019 Launch

Charlotte Henry ·

It is nearly CES time, so that means lots of product leaks and rumors! 9to5Mac brought together reporting by Dave Zatz on some interesting leaks from August and Ring in the smart home security space. It looks like August is preparing to launch a new smart doorbell, with an updated design. Meanwhile, Amazon-owned Ring looks set to launch a set of smart security lights.

In a nice change from the blocky square design that August currently uses with its current Doorbell Cam Pro, the View takes a more minimal, rectangular form factor. It also brings a space gray color compared to the silver finish on the existing Doorbell Cam Pro. The new rectangular design of August’s View also matches the hardware of its main competitor Ring (now owned by Amazon). No pricing or release details are known yet, but we could hear more about View next week at CES.

Maeve: An Apple Music Web Player With Customizable Themes
Cool Stuff Found

Maeve: An Apple Music Web Player With Customizable Themes

Charlotte Henry ·

A few unofficial Apple Music web players popped up during the second half of 2018. Now, there is a new one in town for 2019. On Wednesday,  Reddit user tatians posted that they had created Maeve. It is one of the slickest Apple Music web players I’ve seen, offering really good search functionality. Users simply log in to access their library on the web. Maeve also offers customizable themes. GitHub users can contribute to the project’s development.

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Chinese Spacecraft becomes First to Land on Far Side of the Moon

Charlotte Henry ·

It has been a pretty exciting time for space technology recently. SpaceX completed its first mission for the U.S. military on December 23, 2018. On Wednesday, scientists on NASA’s New Horizons mission shared the first close-up images of an object in the distant Kuiper Belt that is not Pluto or one of its moons. On Thursday, just over 50 years since man first went to the Far Side of the Moon in Apollo 8, a Chinese robot spacecraft become the first to actually land there. BBC News Online provided a fantastic rundown of what happened in this historic mission.

Previous Moon missions have landed on the Earth-facing side, but this is the first time any craft has landed successfully on the unexplored and rugged far side. Some spacecraft have crashed into the far side, either after system failures, or after they had completed their mission.Ye Quanzhi, an astronomer at Caltech, told the BBC this was the first time China had “attempted something that other space powers have not attempted before”