Dr Mac joins Kelly to chat about troubleshooting your Mac: Where to start, what to look for, and when to call in backup (or your backups).
Apple Support
Security Friday! Search Engines and Support - TMO Daily Observations 2021-03-04
Andrew Orr joins host Kelly Guimont for Security Friday news, including updates on cookies and iOS released and some tech support help from Apple.
Apple Updates Apple Support With Wallet Passes
The Apple Support app was updated on Wednesday with a major feature: When you make a Genius Bar appointment you’ll see a button to add a pass to Wallet for faster check-in. Other updates included with version 4.1: Easier to find Advisors in your preferred language in regions with multiple languages; Accessibility improvements for VoiceOver, including Search navigation, labels, and more; Performance enhancements and bug fixes.
Apple Support 4.0 Update Adds Dark Mode, New User Interface
The Apple Support app was updated today with Dark Mode and a new, streamlined user interface. It‘s easier to find topics like Device Performance and Repairs & Physical Navigation, as well as support for services like Apple TV+. Release notes: All new customized user interface, including Dark Mode support; Get smarter solutions for even more topics using guided, step-by-step troubleshooting; It’s now easier to find support for all of your Apple services and subscriptions; New and improved chat and call experiences. App Store: Apple Support – Free
2013-2014 Macs No Longer Eligible for Free Screen Repairs
Some MacBook models from 2013-2014 suffered delamination with their anti-reflective screen coating. They are no longer eligible for free repair.
Apple Setup Calls, Cricut Escapades – TMO Daily Observations 2019-05-24
Lisa Hamilton and Bob “Dr Mac” LeVitus join host Kelly Guimont to talk about Apple Setup Calls for new products, and Bob’s Cricut adventures.
How to Manage AppleCare Plans and What You Can Do
Whether it’s AppleCare+ or AppleCare Protection, it’s possible to cancel your plan and get a refund.
Cool Stuff Found, Apple Support App, No Laptop Power and More! – Mac Geek Gab 700
Cool Stuff(s) Found abound, and you’re in for a treat. Something for everyone, apps, hardware, macOS, iOS, you name it! Then it’s on to some questions about iTunes warning. And have you used the Apple Support app? There’s a great story about that, too.
Apple Admits Video Platform Defeat to YouTube
By launching another YouTube channel, Apple is admitting it is still behind in the video game.
Apple Support App Gets New Discover Section with Device Tutorials
Apple updated its Apple Support app for the iPhone this week, adding in a new Discover section with tips for your devices and a redesigned interface.
Apple Support Comes to YouTube With Official Channel
Videos cover things like, “How to print from your iPhone or iPad,” “How to take a screenshot on your iPhone or iPad,” and “How to update iOS.”