Best Buy is the latest company to join Apple’s Business Chat, letting people talk to customer support through iMessage.
Business Chat
Zendesk Adds Support for Apple Business Chat
More companies can now have conversations with Apple customers in real time via thanks to Zendesk’s support for Apple’s Business Chat.
Barnes and Noble Adds Apple Business Chat
Book retailer Barnes and Noble has added Apple Business Chat. This lets Apple customers connect to businesses through iMessage.
800,000 Shopify Merchants Support Apple Business Chat
All 800,000+ Shopify merchants now support Apple Business Chat. Merchants can use Shopify Ping to respond to customers.
Aramark Uses iOS Business Chat in Cleveland
Aramark and the Cleveland Cavaliers teamed up with Apple’s Business Chat to let fans order drinks from their seats in the Quicken Loans arena.
TD Ameritrade Adds Support for Apple Pay, Apple Business Chat
Brokerage company TD Ameritrade adds support for Apple Pay and Apple Business Chat. This gives customers immediate access to funds transferred to their account.
iOS Business Chat Expands to 30 Companies Worldwide
Business Chat is Apple’s take on chat bots like those found in Facebook Messenger. But Facebook can’t match Apple’s iMessage encryption.
Apple Profile Downloads, Business Chat Explained - TMO Daily Observations 2018-03-30
Andrew Orr and John Martellaro join Jeff Gamet to talk about Apple letting us download the data associated with our Apple ID, plus they take a look at Business Chat in Messages.
Apple Releases macOS High Sierra 10.13.4 with Business Chat, eGPUs, Messages on iCloud, More
In addition to going hand in hand with iOS 11.3, which was released earlier in the day, the update features Business Chat, support for external GPUs (eGPUs), Messages on iCloud, and more.
Leaked macOS 10.13.4 Release Notes Highlight eGPU, Messages Business Chat Support
What looks like the final release notes for macOS 10.13.4 were accidentally leaked in French, and show that support for external graphics processors will finally be here, along with Business Chat in Messages.
Apple Seeds macOS High Sierra 10.13.4 Developer Beta 4
The two biggest known new features in this release cycle are Messages on iCloud and Business Chat, and users will also find the gorgeous wallpaper included with iMac Pro.
Apple Seeds iOS 11.3 Developer Beta 4
The update continues testing with known new features.
Apple Unveils iOS 11.3 - TMO Daily Observations 2018-01-24
John Martellaro and Kelly Guimont join Jeff Gamet to look at the new feaetures in Apple’s iOS 11.3 update for the iPhone and iPad.
Apple Releases iOS 11.3 Developer Beta
Apple’s first developer beta for iOS 11.3 is out with new Animoji, improved ARKit and HomeKit, Business Chat, and more. A public beta is coming soon.
iOS 11.3 Announced with Battery Management, New Emoji, Health Records, More
iOS 11.3 for the iPhone and iPad is coming this spring and it’ll included the promised power management for worn out batteries feature, along with new Animoji characters, Health Records management, and more.
What We Know About Apple’s Business Chat So Far [Update]
Business Chat will work on iPhone, iPad and Apple Watch. More details to follow on Friday. {Updated with additional information Apple released during WWDC.]